Managed Telephony

The Capital Business Machines Difference
Receive top-tier customer service and support, ensuring your satisfaction and confidence.
Create and customize a phone system solution using the cutting-edge platform.
Establish settings to enhance your workflow, productivity, and communication goals.
Evaluate your phone costs and help you discover savings and new spending opportunities.

Benefits of Our Platform
Lower Costs vs Traditional PBX Systems: 3CX helps businesses save on both upfront hardware costs and ongoing phone bills by using VoIP and SIP trunks, reducing or eliminating expensive dedicated phone lines.
Advanced Call Management & Customer Service Tools: Features like IVR, call queues, auto attendants, call recording, hot-desking, and reporting give businesses tools to manage large call volumes, route callers intelligently, and improve service.
Flexible Deployment Options: Whether a business prefers cloud-based, on-premises, or hybrid setups, 3CX can be deployed in whatever way best suits their infrastructure and needs.
Strong Support for Remote & Mobile Work: With apps for iOS, Android, Windows, Mac, and browser-based clients, users can stay connected wherever they are.
Increased Reliability & Security: 3CX includes built-in security features (such as encryption, automatic updates) and redundancy features to help protect business communications from outages or threats.
