Managed Telephony

Office Phone Systems in Olympia, WA

As technology develops and evolves, businesses must stay ahead of the curve and connected. Capital Business Machines is a business technology and equipment service company that designs and implements state-of-the-art office phone systems. We’ll allow your teams to stay connected in and out of the office, ensuring clear, quick, and constant communication.

The Capital Business Machines Difference

As a full-service office technology company, we’re here to support your business with all its communications. Partnering with you, we will help to do the following:

Receive top-tier customer service and support, ensuring your satisfaction and confidence.

Create and customize a phone system solution using the cutting-edge platform.

Establish settings to enhance your workflow, productivity, and communication goals.

Evaluate your phone costs and help you discover savings and new spending opportunities.

Benefits of Our Platform

The 3CX platform optimizes office communication with the following capabilities:

Lower Costs vs Traditional PBX Systems: 3CX helps businesses save on both upfront hardware costs and ongoing phone bills by using VoIP and SIP trunks, reducing or eliminating expensive dedicated phone lines.

Advanced Call Management & Customer Service Tools: Features like IVR, call queues, auto attendants, call recording, hot-desking, and reporting give businesses tools to manage large call volumes, route callers intelligently, and improve service.

Flexible Deployment Options: Whether a business prefers cloud-based, on-premises, or hybrid setups, 3CX can be deployed in whatever way best suits their infrastructure and needs.

Strong Support for Remote & Mobile Work: With apps for iOS, Android, Windows, Mac, and browser-based clients, users can stay connected wherever they are.

Increased Reliability & Security: 3CX includes built-in security features (such as encryption, automatic updates) and redundancy features to help protect business communications from outages or threats.

Why Modern Businesses Need Managed Telephony Services

Dropped calls and static-filled voicemails frustrate your clients and slow down your team. Upgrading your office hardware can fix these issues instantly. Capital Business Machines provides managed telephony services in the Pacific Northwest, including Thurston, Kitsap, Pacific, Grays Harbor, Pierce, Lewis, and Mason. We replace outdated networks with robust business telephony solutions designed for crystal-clear audio. Your staff can finally transfer calls without dropping the line, keeping daily operations moving smoothly.

A Smarter Business Phone Platform

Routing calls through traditional servers costs a fortune in maintenance fees. Switching to cloud telephony systems cuts those expenses while giving your staff more flexibility. Workers can answer desk lines right from their smartphones while out on a job site. You get advanced features like automatic call forwarding and voicemail-to-email transcription built right into the software. Our technicians handle all the background patching and security updates, ensuring your front desk never misses an important conversation.

Benefits of Managed Telephony with Us

Managing office communications takes up too much of your day. We take the hassle out of your hands with our hosted telephony services, giving your team immediate access to reliable support. Some other benefits include:

Enjoy rapid three-hour response times for any technical hiccups.

Keep your budget predictable with flat-rate monthly billing.

Scale your phone network easily as your company hires more people.

Why Choose Capital Business Machines

Capital Business Machines started helping local offices run better back in 1952. Decades of experience mean we understand exactly what your operation needs to stay connected. When you choose our managed telephony services, you partner with a dedicated neighborhood team rather than a faceless corporation. We know the local landscape and guarantee a three-hour response time for on-site troubleshooting. Your office stays productive because we handle the heavy lifting behind the scenes.

Get a Quote for Managed Telephony Services Now!

Stop letting outdated communication tools, like old copper wire setups, hold your company back. Reach out to our team today to discuss upgrading your hardware and software. We will assess your current setup and build a customized plan fitting your exact operational needs. Give us a call or fill out our contact form to get started.

Maximize the Potential of Your Business

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