The CBM Team


At Capital Business Machines, our award-winning Service Department is our foundation.

Capital Business Machines is Olympia’s trusted source for office hardware and software solutions. Whether it’s a traditional copying machine, a large-format printer for even bigger jobs, or migration of your emails into the Cloud, we have you covered with same-day response times and over 65 years of experience. How can we help your business succeed?

Meet Our Team

Derek Lowe
Casey Lowe
Relationship Managers

Staffed with industry-certified and factory-trained technicians, we offer our customers the best service and support in Thurston, Pierce, Lewis, Cowlitz, and Mason counties. 

We understand how important it is  for you to have your equipment up and running in a timely manner and we  are proud of our 4 hour average response time.With over 3,000 active accounts, CBM’s Service Department is a hub of  fast paced activity. Dispatchers personally take service calls and  enter the data into a computerized dispatching system.  The call is then  sent to our technician’s laptops out in the field.  CBM is one of a  handful of companies in the Pacific Northwest that has technicians with  wireless laptops.  This allows our technicians to have call information,  service histories and the ability to order parts and supplies while in  the field!

Get a Quote for your Office

"*" indicates required fields

Desired Technology Solution(s)
Select any that apply

Our History

Capital Business Machines (CBM) was opened in 1952 By William Hartman, Sr. and has been a family-owned business ever since. Capital Business Machines is currently owned by brothers, Derek and Casey Lowe. With a combined 48 years of experience, the former owner knew the Lowe brothers were the perfect candidates to take ownership of this growing and evolving business, and Derek and Casey were excited to continue providing the customers with the same high-quality sales and service experience they were used to receiving.

For over six decade, CBM’s customers continue to receive the following:

  • Personal and individualized support from the staff
  • A four-hour average service response time
  • Superior quality business equipment and service at a fair price
  • Next-day delivery of supplies
  • A great support team that also happens to live within the same communities.

Community Engagement

Breakfast Fundraisers

We have have the rare opportunity to sponsor breakfast fundraisers for the Community Youth Services and the Boys & Girls Club. We believe in the futures of our youth and working together as a community!

Golf Tournaments

Do you love Golf? CBM does too, that’s why we fund tournaments! Some of our favorites were the Mason General Hospital, Young Life, and Squaxin Island Tribe tournaments.

Adopting Christmas Families

Each year during the Christmas Season CBM adopts a family in need to share the spirit of Christmas with.

Other Fundraisers

CBM is involved with various types of fundraisers including Tumwater Youth Football and South Sound YMCA.

National Federation Independant Business

We are proud members of the National Federation Independent Business. NFIB is America's leading small business association, promoting and protecting the right of members to own, operate and grow their business